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Shop smart, bag a bargain – a consumer expert’s guide to Black Friday

Shop smart, bag a bargain: a consumer expert's guide to Black Friday

Shop smart, bag a bargain – a consumer expert’s guide to Black Friday

Quick tips to help you shop smart, avoid being misled and skip those post-sale regrets.

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The best blog post ever written!!

Posted by: Jon Riley, Posted on: 20 March 2015 - Categories: Consumer protection, Online reviews and endorsements
Five gold stars on a grey background.

...… or is it? Would it make a difference if you knew I’d written this review myself? Or that I’d paid someone else to write it? How many times have...

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Online reviews: Sarah's story

Posted by: Jon Riley, Posted on: 13 March 2015 - Categories: Consumer protection, Online reviews and endorsements
Hands typing

...call for information on online reviews and endorsements. Stories like hers are a real concern for us. Online reviews and blogs are playing a growing role in helping consumers to...

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Redress for people on a low income

Posted by: James MacBeth, Posted on: 13 March 2015 - Categories: Consumer protection
Man showing his empty pockets, no money

...that low income households don't have. Trust – low income households may have low levels of trust in complaint and redress processes. Awareness – some people on low incomes may...

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Private rented housing: problems for tenants on a low income

Posted by: Louise Strong, Posted on: 13 March 2015 - Categories: Consumer protection
Person signing a contract

...low income consumers have highlighted a number of issues that they feel are important. These include: Many low income households may have little choice over which property to rent because...

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