Mike considers some of the ways products and services are marketed that could be misleading shoppers over their environmental impact. Find out what we're investigating and how you can help inform our work.
This year we took part in National Consumer Week to make sure customers know what to look out for when shopping online. Read this blog for some useful tips to help you shop online safely.
We're providing top tips to help people protect themselves when shopping online. Knowing what to look out for before you buy will help save time and money. But, even the most diligent buyers can have problems.
Leasehold has long been a feature of home ownership in England and Wales. With a leasehold property you get to live in the home, and the land it is built on for a specified period. This period was often for …
Find out more about how the CMA is looking to harness the power of online price monitoring to help detect suspicious online activity and protect customers.
Find out how our remedies enforcement team has been working to make sure businesses comply with the rules and treat their customers fairly.
The CMA and ASA are reminding people to take care when signing up to 'free' trials. Read these top tips to help you avoid unwanted and unexpected charges which could cost a lot of money.
It’s 2 years since most of our reforms to the retail banking sector came into effect, following our 2016 investigation. These were designed to make banks work harder for their customers – both individuals and SMEs.
No-one wants to cancel a holiday but if you have to, you shouldn't lose out more than is necessary. This blog explains what consumer law means for deposit and cancellation fees, and how you can make sure you’re being treated fairly.
In May, George Lusty joined senior consumer law enforcement officials from around the globe at the annual ICPEN meeting in Zambia. Read his blog post to find out more about ICPEN and our work to ensure effective consumer law enforcement online.