Leasehold has long been a feature of home ownership in England and Wales. With a leasehold property you get to live in the home, and the land it is built on for a specified period. This period was often for …
Find out more about how the CMA is looking to harness the power of online price monitoring to help detect suspicious online activity and protect customers.
Find out how our remedies enforcement team has been working to make sure businesses comply with the rules and treat their customers fairly.
The CMA and ASA are reminding people to take care when signing up to 'free' trials. Read these top tips to help you avoid unwanted and unexpected charges which could cost a lot of money.
It’s 2 years since most of our reforms to the retail banking sector came into effect, following our 2016 investigation. These were designed to make banks work harder for their customers – both individuals and SMEs.
No-one wants to cancel a holiday but if you have to, you shouldn't lose out more than is necessary. This blog explains what consumer law means for deposit and cancellation fees, and how you can make sure you’re being treated fairly.
In May, George Lusty joined senior consumer law enforcement officials from around the globe at the annual ICPEN meeting in Zambia. Read his blog post to find out more about ICPEN and our work to ensure effective consumer law enforcement online.
We want to make sure that people are treated fairly and have access to a range of choices when organising a funeral. Read more in Darren's blog about the issues we're looking at and how you can respond to our investigation.
The CMA investigation of the Experian ClearScore merger shows how the UK’s merger controls can be used effectively in digital investigations. Read more in Tim’s blog.
I find it tricky to book a hotel room, a B&B, or a holiday apartment. There’s so much to decide. What’s the best location? Do I need a swimming pool? Does it have parking? Is the place clean, comfortable and …