Consumer protection
The CMA has completed an in-depth market investigation into the funerals sector after concerns were raised that funeral directors were not treating customers fairly. To address these concerns and help consumers during what is often a difficult time, we've issued a legal Order to funeral directors and crematorium operators.
We’re now consulting on proposals for how the Office for the Internal Market (OIM) will work. Read Rachel's blog to find out more about this significant milestone in the work we're doing to create the OIM as a new function within the CMA.
This blog explains what to consider when thinking about whether or not to buy an extended warranty and how we at the CMA are working to ensure you can find the right deal for you.
Mike considers some of the ways products and services are marketed that could be misleading shoppers over their environmental impact. Find out what we're investigating and how you can help inform our work.
This year we took part in National Consumer Week to make sure customers know what to look out for when shopping online. Read this blog for some useful tips to help you shop online safely.
We're providing top tips to help people protect themselves when shopping online. Knowing what to look out for before you buy will help save time and money. But, even the most diligent buyers can have problems.
Leasehold has long been a feature of home ownership in England and Wales. With a leasehold property you get to live in the home, and the land it is built on for a specified period. This period was often for …
Find out more about how the CMA is looking to harness the power of online price monitoring to help detect suspicious online activity and protect customers.
Find out how our remedies enforcement team has been working to make sure businesses comply with the rules and treat their customers fairly.
The CMA and ASA are reminding people to take care when signing up to 'free' trials. Read these top tips to help you avoid unwanted and unexpected charges which could cost a lot of money.