2018 has been another busy and exciting year for us at the CMA, and I’ve been reflecting on all our achievements over the past 12 months.
The CMA and Financial Conduct Authority (FCA), have been working together to review remedies – interventions – that apply to markets and the businesses that operate in them.
Most people working at the CMA will tell you that they want to make a positive difference through the work they do. And nowhere is that more true than in the Consumer Protection Enforcement team. We’re passionate about helping consumers, …
In February I blogged about CMA reforms that are making personal and business banking easier. Since then, we’ve been working with government, regulators and the industry, to make sure the benefits of these reforms are fully realised and that banks …
Online dating websites are used by many people to make the path to love smoother, helping them find someone who shares their love of rom-coms, Friday nights in and long walks on the beach…
We’ve joined forces with our international consumer protection counterparts to identify terms and conditions (T&Cs) in the digital economy that may be harming customers - which in today’s digital age equates to many millions of people across the globe. Following …
Are you a member of an industry of trade association? If so, you should check you and your association are playing by the right rules. The constitutions, decisions and recommendations of trade associations and how their members behave have …
On 1 February, the Competition and Markets Authority (CMA) announced that online gambling firms must stop using unfair promotions that trap players’ money.
Last Friday (2 Feb 2018) was an exciting milestone for the Competition and Markets Authority’s Banking Investigation. One year after we put the legal order in place to make banks work harder for their customers, we have now seen a …
Douglas Cooper talks about the problems we’ve found in the care homes market and what we think should be done.