Extended warranties: what are they and do you need one?
This blog explains what to consider when thinking about whether or not to buy an extended warranty and how we at the CMA are working to ensure you can find the right deal for you.
Consumer protection
Sustainable or suspect? Concerns about green marketing
Mike considers some of the ways products and services are marketed that could be misleading shoppers over their environmental impact. Find out what we're investigating and how you can help inform our work.
Tips for shopping online: what to look out for before you buy
Posted by:
Cecilia Parker Aranha, Posted on:
-
Categories:
Consumer protection, Online reviews and endorsements
This year we took part in National Consumer Week to make sure customers know what to look out for when shopping online. Read this blog for some useful tips to help you shop online safely.
We're supporting National Consumer Week
We're providing top tips to help people protect themselves when shopping online. Knowing what to look out for before you buy will help save time and money. But, even the most diligent buyers can have problems.
Why the CMA is taking action on leaseholds
Leasehold has long been a feature of home ownership in England and Wales. With a leasehold property you get to live in the home, and the land it is built on for a specified period. This period was often for …
Restricting resale prices: how we're using data to protect customers
Find out more about how the CMA is looking to harness the power of online price monitoring to help detect suspicious online activity and protect customers.
CMA's remedies enforcement team secures £47m of refunds for bank customers
Find out how our remedies enforcement team has been working to make sure businesses comply with the rules and treat their customers fairly.
How ‘free’ is this trial? Tips for avoiding unexpected charges
The CMA and ASA are reminding people to take care when signing up to 'free' trials. Read these top tips to help you avoid unwanted and unexpected charges which could cost a lot of money.
Big changes in retail banking
It’s 2 years since most of our reforms to the retail banking sector came into effect, following our 2016 investigation. These were designed to make banks work harder for their customers – both individuals and SMEs.
Holiday deposits and cancellation fees - are you being treated fairly?
No-one wants to cancel a holiday but if you have to, you shouldn't lose out more than is necessary. This blog explains what consumer law means for deposit and cancellation fees, and how you can make sure you’re being treated fairly.