The CMA has completed an in-depth market investigation into the funerals sector after concerns were raised that funeral directors were not treating customers fairly. To address these concerns and help consumers during what is often a difficult time, we've issued a legal Order to funeral directors and crematorium operators.
It’s 2 years since most of our reforms to the retail banking sector came into effect, following our 2016 investigation. These were designed to make banks work harder for their customers – both individuals and SMEs.
CMA reforms are making personal and business banking easier. Learn more about how our reforms are benefitting small and medium sized enterprises (SMEs) and what’s happening next.
In February I blogged about CMA reforms that are making personal and business banking easier. Since then, we’ve been working with government, regulators and the industry, to make sure the benefits of these reforms are fully realised and that banks …
Last Friday (2 Feb 2018) was an exciting milestone for the Competition and Markets Authority’s Banking Investigation. One year after we put the legal order in place to make banks work harder for their customers, we have now seen a …
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About the CMA blog
The official blog of the Competition and Markets Authority. We will use this blog to share updates on our work and encourage debate and discussion.