Direct consumer enforcement: 18 months on
Direct consumer enforcement: 18 months on
How we’ve used our new powers to protect consumers in the second year of the regime, and our priorities for the months ahead.
Online reviews: Sarah's story
...call for information on online reviews and endorsements. Stories like hers are a real concern for us. Online reviews and blogs are playing a growing role in helping consumers to...
Redress for people on a low income
...that low income households don't have. Trust – low income households may have low levels of trust in complaint and redress processes. Awareness – some people on low incomes may...
Private rented housing: problems for tenants on a low income
...low income consumers have highlighted a number of issues that they feel are important. These include: Many low income households may have little choice over which property to rent because...
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