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Getting ready for the consumer protection changes in the Digital Markets, Competition and Consumers Act 2024

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We want to hear from you Direct consumer enforcement guidance and rules

New powers for the Competition and Markets Authority (CMA) Today we are publishing our draft rules and procedural guidance covering an important aspect of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) – the new direct consumer enforcement …

Urgency and price reduction claims: are your online tactics legal?

Posted by: , Posted on: - Categories: Online choice architecture
Are your online sales tactics legal?

Do you feel pressured when you buy online? Online sales tactics can be helpful to making sure customers receive the best deal. However, we're concerned these tactics are being used to pressure customers into buying before they're ready and have launched an investigation into these tactics, known as Online Choice Architecture.

Online choice architecture - how do we end up making decisions we don’t want to make?

Posted by: and , Posted on: - Categories: Consumer protection, Online choice architecture

How often do you see ‘limited stock’ or ‘last few available’ when you shop online? These claims can pressure us into purchases that we may not want or need. Read Vedran and Ollie's blog for more info.

CMA secures final Privacy Sandbox commitments from Google

Posted by: , Posted on: - Categories: Competition law compliance, Consumer protection
CMA to keep a 'close eye' on Google as it secures final Privacy Sandbox commitments

The CMA accepted Google's commitments to address competition concerns over its Privacy Sandbox proposals, but it's important we get this right. If you have views on our approach to both monitor and assess the effectiveness of the proposals, we want to hear from you.