Cloud 9 or stormy weather?
...any notice – for example prices going up or storage capacity being reduced. And we’ve heard about people losing their information or not being able to access it when they...
Consumer protection
Putting car rental customers in the driving seat
...help make things clearer for you when you rent a car. We’ve been leading a project where we worked with the European Commission and other European Union countries to look...
The best blog post ever written!!
...… or is it? Would it make a difference if you knew I’d written this review myself? Or that I’d paid someone else to write it? How many times have...
Online reviews: Sarah's story
...call for information on online reviews and endorsements. Stories like hers are a real concern for us. Online reviews and blogs are playing a growing role in helping consumers to...
Redress for people on a low income
...that low income households don't have. Trust – low income households may have low levels of trust in complaint and redress processes. Awareness – some people on low incomes may...
Private rented housing: problems for tenants on a low income
...low income consumers have highlighted a number of issues that they feel are important. These include: Many low income households may have little choice over which property to rent because...