Online reviews: Sarah's story
Sarah from London needed to get hold of a plumber at short notice. Water was leaking from her shower into the flat below – and like an increasing number of people she used a review site to find a tradesperson.
Consumer protection
Redress for people on a low income
Over the last few months, we've been exploring what problems people on low incomes across the UK face. Our conversations with people interested in these issues have highlighted redress as being really important for low income households.
Private rented housing: problems for tenants on a low income
Today we’re kicking off a discussion about the private rented housing market and the problems low income households face in renting homes.