Consumer protection
Are you a member of an industry of trade association? If so, you should check you and your association are playing by the right rules. The constitutions, decisions and recommendations of trade associations and how their members behave have …
On 1 February, the Competition and Markets Authority (CMA) announced that online gambling firms must stop using unfair promotions that trap players’ money.
...balances, and make sure they know other options are available to them. And there is more to come: Open Banking: Open Banking will continue to evolve, with enhancements being introduced...
Douglas Cooper talks about the problems we’ve found in the care homes market and what we think should be done.
The CMA will be taking enforcement action to ensure that fans who use secondary ticket sites are told about resale restrictions which could lead to them being refused entry. But event organisers have a role to play too – and we want to hear your views on what that should involve.
Douglas Cooper on our care homes market study findings so far and next steps to ensure care homes are working well for residents and their families.
...much-loved and valuable belongings, we acted to review compliance with consumer law in the sector. Following our review, 10 companies including Amazon, Apple, BT, Google and Microsoft, have made a...
...that help people compare.To help these tools be developed we’ve recommended that legal regulators release data (for example complaints data). Getting lawyers to publish their prices online Lawyers should publish...
...care home is a big decision with often a huge financial impact. So we want to be sure that the care homes sector is working well, and that residents and...
...in debt. Therefore it is important that students are provided with the very best information to help them choose, that universities respond to the needs of students, and the sector...