The state of care in the UK
Douglas Cooper talks about the problems we’ve found in the care homes market and what we think should be done.
Consumer protection
Buying secondary tickets – ensuring that you are protected
The CMA will be taking enforcement action to ensure that fans who use secondary ticket sites are told about resale restrictions which could lead to them being refused entry. But event organisers have a role to play too – and we want to hear your views on what that should involve.
Are care homes working well for residents and their families?
Douglas Cooper on our care homes market study findings so far and next steps to ensure care homes are working well for residents and their families.
A silver lining for cloud storage
Andrea Coscelli, CMA Acting Chief Executive, on securing fairer contracts for cloud storage users.
We’re making it easier for people to find and choose a lawyer
Everyone needs a lawyer at some point in their life, and it’s usually for something fairly stressful – like sorting out a will, buying a house or if you run into trouble at work.
Is the care home sector working well for residents and their families?
A care home can provide a safe, warm and caring environment for elderly people to be looked after when they’re no longer able to cope at home. But choosing a care home is a big decision with often a huge financial …
Competition in higher education is in the interests of students
Students have always invested plenty of effort into getting the best they can out of their higher education, now they have to supplement that with money. A lot of money.
Consumer Ts & Cs – why fairness matters
67% of UK businesses sell products or services to consumers. Yet, according to CMA research more than half (54%) of businesses surveyed don’t fully understand the rules on unfair terms. Could this be you?
Making the English higher education sector work for students
With students paying tuition fees of up to £9,000 a year, it’s more important than ever that they get a valuable and rewarding experience at university.
Working together to protect consumers worldwide
30 June 2016 marked the end of the CMA’s presidency of the International Consumer Protection and Enforcement Network (ICPEN), a group of consumer protection authorities from nearly 60 countries.