Markets

Why the CMA is making changes to the funerals sector

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The CMA has completed an in-depth market investigation into the funerals sector after concerns were raised that funeral directors were not treating customers fairly. To address these concerns and help consumers during what is often a difficult time, we've issued a legal Order to funeral directors and crematorium operators.

We've published our annual concurrency report

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The CMA has published its latest annual report on the concurrency regime. In a nutshell, concurrency refers to the fact that both the CMA and sector regulators (such as the regulators in the communications, energy, water, aviation, rail, healthcare, financial …