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Getting ready for the consumer protection changes in the Digital Markets, Competition and Consumers Act 2024

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We want to hear from you Direct consumer enforcement guidance and rules

New powers for the Competition and Markets Authority (CMA) Today we are publishing our draft rules and procedural guidance covering an important aspect of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) – the new direct consumer enforcement …

Urgency and price reduction claims: are your online tactics legal?

Posted by: , Posted on: - Categories: Online choice architecture
Are your online sales tactics legal?

Do you feel pressured when you buy online? Online sales tactics can be helpful to making sure customers receive the best deal. However, we're concerned these tactics are being used to pressure customers into buying before they're ready and have launched an investigation into these tactics, known as Online Choice Architecture.

Supporting carers at the CMA

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Supporting Carers at the CMA

Most people's lives will include one episode of caring for another. That's why we’re proud to announce that we’ve joined the Employers for Carers membership forum! At the CMA we're committed to creating an environment where employees can be open around their caring responsibilities and are supported. Find out more in James' blog.