The CMA has completed an in-depth market investigation into the funerals sector after concerns were raised that funeral directors were not treating customers fairly. To address these concerns and help consumers during what is often a difficult time, we've issued a legal Order to funeral directors and crematorium operators.
The next financial year will be the CMA’s third full year of operation. We’ve set out our plans and priorities in the consultation on our annual plan for 2016/17 and we want to hear what you think about them.
Here at the CMA, in these few months since our last Promoting Competition bulletin, we’ve continued to see a lot of activity and some big milestones.
The past quarter has seen a lot of activity and some big milestones for our organisation.