Putting car rental customers in the driving seat
...help make things clearer for you when you rent a car. We’ve been leading a project where we worked with the European Commission and other European Union countries to look...
James MacBeth
Project Director, Competition and Markets Authority
Redress for people on a low income
...that low income households don't have. Trust – low income households may have low levels of trust in complaint and redress processes. Awareness – some people on low incomes may...