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Urgency and price reduction claims: are your online tactics legal?

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Are your online sales tactics legal?

Do you feel pressured when you buy online? Online sales tactics can be helpful to making sure customers receive the best deal. However, we're concerned these tactics are being used to pressure customers into buying before they're ready and have launched an investigation into these tactics, known as Online Choice Architecture.

Online choice architecture - how do we end up making decisions we don’t want to make?

Posted by: and , Posted on: - Categories: Consumer protection, Online choice architecture

How often do you see ‘limited stock’ or ‘last few available’ when you shop online? These claims can pressure us into purchases that we may not want or need. Read Vedran and Ollie's blog for more info.

The cost of school uniforms: new guidance from the Department for Eduction

Posted by: , Posted on: - Categories: Competition law compliance, Consumer protection
The cost of school uniforms: new guidance from the Department for Education

The Department for Education (DfE) has published statutory guidance to schools on school uniform policy. My son’s school newsletter recently delivered the shock news that school photographs would be the following week. As proud parents we were looking forward to …