Hayley Fletcher

Hayley Fletcher is the CMA's Senior Director for Consumer Protection.

Getting ready for the consumer protection changes in the Digital Markets, Competition and Consumers Act 2024

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We want to hear from you Direct consumer enforcement guidance and rules

New powers for the Competition and Markets Authority (CMA) Today we are publishing our draft rules and procedural guidance covering an important aspect of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) – the new direct consumer enforcement …