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Getting ready for the consumer protection changes in the Digital Markets, Competition and Consumers Act 2024

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We want to hear from you Direct consumer enforcement guidance and rules

New powers for the Competition and Markets Authority (CMA) Today we are publishing our draft rules and procedural guidance covering an important aspect of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) – the new direct consumer enforcement …

Join us on our mission to promote greater competition and innovation in digital markets

Posted by: , Posted on: - Categories: CMA Digital, Life at the CMA
The CMA's digital markets unit is hiring! Find out more in this blog

The largest digital platforms hold a uniquely powerful position – many of us rely on them every day, whether to search, connect with family and friends, to shop or to work. And similarly, they can be unavoidable for many businesses …

The Digital Markets Unit is hiring – find out how you can impact the way digital markets work

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Help shape the future of digital markets. Now recruiting!

In the last 18 months the Digital Markets Unit (DMU) has been recruiting steadily as we ramp up to get ready for the Digital Markets Competition and Consumers Bill to become law. Over that time, we have grown from about …

Urgency and price reduction claims: are your online tactics legal?

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Are your online sales tactics legal?

Do you feel pressured when you buy online? Online sales tactics can be helpful to making sure customers receive the best deal. However, we're concerned these tactics are being used to pressure customers into buying before they're ready and have launched an investigation into these tactics, known as Online Choice Architecture.

Apple and Google’s stranglehold over mobile ecosystems: Why it’s important and what we’re doing about it

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Apple and Google's stranglehold on mobile ecosystems: Why it;s important and what we're doing about it

Few people would doubt just how fundamental smartphones are to our lives. They are increasingly the main way we interact with friends and family, access news, play games, buy products and services online – and now pay for them in …